Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Time

Estimated delivery time is 5–10 business days depending on your location. Please note that delays may occur due to high demand, customs, or carrier issues.

3. Shipping Costs

We offer free standard shipping on all orders. Any additional shipping fees will be clearly displayed at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number allowing you to track your package in real time.

5. Delays & Issues

We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances. However, we will do our best to assist you in resolving any issues.

6. Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Lost or Stolen Packages

If your package is lost or stolen, please contact us. We will work with the shipping carrier to help resolve the issue.

8. Contact Information

For any questions regarding shipping, you can contact us at:
Phone: 07.80.35.55.22
Address: 20 rue Ambroise Croizat, 57525 Talange, France